Delivery &
Turnaround
DELIVERY OPTIONS
AWESOME FREE DELIVERY
We are delighted to offer free delivery on all orders within the UK. Your package will be sent with Royal Mail 2nd Class with our free shipping service. Please note: for offshore or remote UK destinations shipping costs may vary.
COURIER DELIVERY
Need your order to arrive quicker once shipped? No problem! Our courier delivery option is available for orders shipping within the UK and orders over £100 are shipped via courier free of charge! Once you order has been completed in our standard product turnaround it is then shipped on an all day, next working day service with DPD or UPS. Although this is a next working day courier service, unforeseeable circumstances may cause delivery delays. Although it's extremely unlikely that this will happen, we cannot accept any responsibility for any failure by an external delivery company. On the date of delivery you’ll receive an estimated arrival time directly from DPD or UPS. For offshore or remote UK locations, such as the Scottish Highlands, delivery may take longer. Please get in touch if you have any queries about delivery times to your area.
FAST 5 DAY DELIVERY † (currently unavailable)
Order shipping within the UK and need your order within 5 working days? No problem! Just add Fast 5 Day Delivery* when you get to the checkout. We'll make sure to ship it out with DPD and you'll get tracking information to follow your delivery once it leaves our factory.
For orders shipping outside the UK, we can dispatch your order within 5 working days! Your order will be expedited through our production process and shipped with a trackable courier service. Transit times will vary depending on you shipping address, so please contact us if you have a specific deadline and we can advise if we can meet it.
† Subject to Availability: Please refer to checkout or call to enquire.
*Please make sure that when you add Fast 5 day delivery to your order you inform us of your deadline! You can do this in the comment box when you place your order, via email to info@awesomemerchandise.com or simply call us on 0113 2435667 to let us know! You'll find more information on 5 day delivery here.
RUSH 3 DAY DELIVERY † (currently unavailable)
Left it oh so late? Don't fear we have a 3 working day rush order* service! Choose this at checkout and we will pull out all the stops to get your order produced and out the door in record time. We'll ship your order out using a courier service and you'll get tracking information to follow once your delivery leaves our factory.
† Subject to Availability: Please refer to checkout or call to enquire.
*Please make sure that when you add Rush 3 day delivery to your order you inform us of your deadline! You can do this in the comment box when you place your order, via email to info@awesomemerchandise.com or simply call us on 0113 2435667 to let us know! You'll find more information on 3 day delivery here.
PRODUCTION TURNAROUND TIMES
Average production turnaround times are shown below. Shipping times are on top of this. Please note that these are average turnaround times only and are shown in working days which does not include weekends or public holidays. We are currently working to varying production times per product. Your order will be shipped based on the product with the longest turnaround in your order. If you require parts of your order to be shipped sooner and this is available with the current turnaround, please place this as a separate order and confirm your deadline in the Customer Comments section during the checkout process. We are not able to part ship orders.
If you need your order quicker, please get in touch and we'll be happy to help!
Working day cut off is 5pm UK time. For example, if you place your order on Monday at 4:30pm (before 5pm) the first working day is Tuesday. If you place your order on Monday at 5:30pm (after 5pm) the first working day is Wednesday.
SCREEN PRINTED PRODUCTS:
(T-Shirts, Aprons, Tote Bags, Face Masks, Hoodies, Jackets, Koozies, Patches, Slipmats, Sweatshirts, Tea Towels, Vests, Wall Hangings)
Within 10-15 days from approval of your digital proof. (For faster delivery get in touch).
EMBROIDERY:
(Beanies, Caps, Bags, Fleeces, Polo Shirts)
Within 10-15 days from approval of your digital proof. (For faster delivery get in touch).
PAPER PRODUCTS
(Art Prints, Bookmarks, Business Cards, Compliment Slips, Flyers & Leaflets, Greetings Cards, Loyalty Cards, Menus, Paper Stickers, Postcards, Posters, Swing Tags, Vouchers, Wrapping Paper)
Within 5-8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
BOOKLET PRODUCTS:
(Brochures, Colouring Books, Calendars, Comics, Notebooks, Zines)
Within 5-8 working daysfrom approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
BADGES:
(including Bottle Opener Keyrings, Magnets, Pocket Mirrors, Zipper Pulls)
Within 10-15 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
VINYL STICKERS:
Within 5-8 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
MUGS, COASTERS, BOTTLES, BAR BLADES, FULL COLOUR FACE MASKS:
Within 12-18 working days from approval of your digital proof (if a digital proof is required).
LAMINATES & STICKY PASSES, BANNERS, DRUMSKINS:
Within 8-10 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
Within 12-18 working days from approval of your digital proof (if a digital proof is required).
LAMINATES & STICKY PASSES, BANNERS, DRUMSKINS:
Within 8-10 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).
SUNGLASSES, DRUMSTICKS, PLECTRUMS, LIGHTERS, PENS & PENCILS:
Within 15 working days from approval of your digital proof (if a digital proof is required) (For faster delivery get in touch).