Because we had quite a varied order and it was our first time buying through Awesome Merchandise, we were a bit daunted by the process and the artwork formats required. We ended up calling the customer support line and they were extremely helpful and put our minds completely at ease.
The order arrived in good time... the posters and stickers were all great but the T-Shirts arrived in the wrong colours and sizes. I emailed customer support and they bent over backwards to resolve the problem and ended up giving us the T-Shirts they sent in error free of charge. There was a bit of time pressure because the band were imminently going on tour, but Awesome Merch pulled out the stops and got all the stock to us in time!
We are very happy with the quality of all the goods and very impressived with the attentive care we received from the staff (not to mention the very competitive prices!) and will definitely use them again!
My entire experience with Awesome Merchandise has been nothing short of awesome! I had a LOT of questions about ordering the sticker pack and they were responsive and even added a sticker pack to the sample box that I ordered. You never know what you're going to get when you order things from online companies these days, but Awesome Merchandise is one of the best! The quality of the sticker packs was top notch...especially for the price...and everyone love them. Great job and can't wait to order from them again.
Love, Love, Love you guys!!! I can't even express in words what an amazing experience I had with this company! They are truly the BEST there is in the market, so much so, that I have chose to order from them and I'm from the U.S rather than using a local company (!) their work and quality of merchandise are TOP level, their costumer care is second to none and they are always there for you, replying to each and everyone of your emails with so much patience and care and are there to fulfill all arts no matter how complicated they are! Emma, Connor, Andy, Lilly, Dan, Laura, Adam, Louise, Anisia (sorry if I forgot anyone) Thank you SO much for everything you have done for me - you got me FOR LIFE!!! <3 <3 <3 <3 <3 - Five Hearts For Five Stars!
Would just like to thank Awesome for producing the most perfect products!
It's my first time using this company, and I'm very pleased overall with my order of notebooks, badges and pocket mirrors. I shall definitley be returning. So handy that there's an option for packaging too.